Shipping policy
Delivery Information
Delivery Provider
All orders are dispatched via Royal Mail and include full tracking. Once your order has been shipped, you will receive a tracking number so you can monitor its progress.
Delivery Options & Costs
Orders over £40
FREE Fast UK Delivery
Most orders arrive the next working day, although please allow 1–2 working days during busy periods.
Sent via Royal Mail with full tracking.
Orders under £40
Fast UK Delivery – £3.99
Most orders arrive the next working day, although please allow 1–2 working days during busy periods.
Sent via Royal Mail with full tracking.
Large or Heavy Items (£9.99)
Large or heavy items are excluded from our free delivery offer. These items are typically delivered within 2–3 working days, and the delivery cost will be shown at checkout before payment.
Dispatch Times
Orders placed before 4:00 PM on a working day are usually dispatched the same day. Orders placed after this time, or on weekends and bank holidays, will be dispatched on the next working day.
Please note: Orders placed on Saturday or Sunday will be dispatched on the next business working day (Monday to Friday, excluding bank holidays).
Delivery Times
Delivery times are estimates and are not guaranteed. While most orders arrive within the stated timeframe, occasional delays may occur due to factors outside of our control.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing your Royal Mail tracking information.
♻️ We Reuse Our Boxes
To reduce waste and lower our carbon footprint, your order may arrive in a reused outer box.
Rest assured, all items inside are brand new, carefully checked and packed with care.
Thank you for supporting a more sustainable choice.
Issues with Delivery
If your order does not arrive within the expected timeframe, or you have any concerns about your delivery, please contact us at [email protected] and we'll be happy to help.